Shipping & Delivery

1. Digital Service Nature

Dhunvora Music provides digital music distribution and related administrative services. As our services are 100% digital, there are no physical goods involved, and therefore, no physical shipping is required.

2. Delivery Timeline

Upon successful payment and submission of content via our platform:

• Account Activation: Instant. Access to the dashboard is provided immediately upon registration.
• Content Review: Our team reviews submitted content within 24 to 48 hours.
• Distribution (Delivery to DSPs): Once approved, content is delivered to Digital Service Providers (DSPs) like Spotify, Apple Music, and YouTube Music. This process is generally initiated instantly upon approval.
• Store Go-Live: While delivery is instant, stores may take 1 to 5 business days to make the content available to the public.

3. Delivery Confirmation

Users will receive confirmation of service fulfilment through:

• Email notifications upon status changes (Approval/Delivery).
• Real-time status updates within the user dashboard.
• Direct links to distributed content (Smart Links) once live.

4. Service Availability

Our services are available globally. Delivery of digital content to international platforms is managed through our global distribution network.

5. Delays

Occasional delays may occur due to:

• Incomplete or incorrect metadata provided by the user.
• Technical maintenance on third-party streaming platforms.
• Copyright verification requirements.

6. Contact Information

For any queries regarding the delivery of your releases or services, please contact us: